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Privacy Policy

Privacy Policy

Finn Contracts Limited respects your personal data and is committed to protecting it. This Privacy Policy explains the types of information we collect, how we use it, how we may share it, and how you can manage your information. It also provides details on how you can contact us regarding your data.

This statement applies to data processing activities when you interact with us through our websites, social media pages, or direct communications. As a ‘Data Controller,’ we determine the purposes and methods of processing your personal data and ensure its protection, including when working with third-party processors.

When data processing involves other organisations with shared interests, we may act as ‘joint controllers’ and share responsibility with those organisations. We do not sell your personal data to anyone.

We may use your data for promotional purposes, but you will always have the option to opt out of receiving marketing communications from us.

What Data Do We Collect?

We collect personal data when you engage with us through our website, social media, or direct contact. This data may include:

  • Personal Identifiers: Name, title, address, phone number, email address, and date of birth.

  • Technical Information: IP address, browser type, device information, and GPS location (with your permission).

  • Interaction Details: Pages visited, features used, time spent on our website, and referring website address.

  • Communication Records: Emails, “live chat” records, voice recordings, and social media interactions.

  • Transaction Information: Details of transactions and services received.

  • Business Context Data: Job title, company details, and business contact information (where relevant).

  • Marketing Preferences: Direct marketing choices and preferences.

  • Other Information: Any correspondence or inquiries you send us.

Certain information, such as cookies or analytics data, is used to improve our services. For more information, refer to our Cookie Policy.

How Do We Use This Data?

We process your personal data for the following purposes:

  1. To Perform a Contract: To fulfil and complete orders, purchases, and transactions.

  2. Legitimate Interests: To conduct business activities that benefit both you and us, such as improving our services.

  3. Consent-Based Processing:

    • To send you promotional or informational communications.

    • To share marketing information with group companies (with your consent).

    • You can withdraw consent at any time by contacting us or using the unsubscribe link in our communications.

  4. Customer Support and Service Improvement:

    • To respond to your inquiries, complaints, and requests.

    • To analyse and improve our services and IT support systems.

  5. Legal and Regulatory Compliance:

    • To comply with applicable laws and regulations.

    • To protect our legal rights and defend against claims.

  6. Marketing Activities:

    • To promote our products and services, where legally permitted.

    • You can object to marketing communications at any time.

  7. Vital Interests:

    • To contact you in case of urgent safety issues or data breaches.

How Do We Share Your Data?

We do not sell your personal data. However, we may share it with:

  • Group Companies: To provide consistent services across our organisation.

  • Third-Party Processors: Service providers acting on our behalf to fulfil specific business activities.

  • Social Media Platforms: For communication and promotional purposes.

If data is transferred outside the UK or EU, we ensure appropriate safeguards are in place as required by law.

How Long Do We Keep Your Data?

We retain your personal data only as long as necessary for the purposes outlined in this policy. Retention periods may vary based on legal requirements or to address complaints and claims. Exceptions include:

  • Legal obligations requiring longer retention.

  • Specific claims or disputes requiring retention for up to six years.

  • Requests for data erasure where applicable.

Your Rights and Managing Your Data

You have the following rights:

  • Access: Request a copy of your data.

  • Correction: Update or correct inaccurate data.

  • Consent Withdrawal: Opt out of marketing or other consent-based processing.

  • Objection: Object to data processing based on legitimate interests.

  • Erasure: Request data deletion, subject to legal and operational requirements.

  • Data Portability: Receive your data in a structured, machine-readable format.

  • Automated Decisions: Not be subject to decisions made solely by automated means.

To exercise these rights, contact us using the details below.

Contact Information

Post: Finn Contracts Limited

Email: office@finncontracts.com

Complaints

If you are dissatisfied, you can lodge a complaint with the UK’s Information Commissioner’s Office:

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Call: 0303 123 1113

Email: casework@ico.org.uk